FAQ
Online Ordering
How can I purchase online?
If you represent a company, you will want to use our company account area. Creating a company account provides all company members with access to B2B features like quoting, company users management, quick order, and more. To create an account, click here.
How can I view all past online orders?
To view all quotes, orders and invoices, please visit your customer dashboard after you have signed in.
I cannot find a product that I need. What do I do?
Please contact your designated sales representative, or sales@dartaero.com for assistance.
Is there a minimum order threshold?
Yes. All orders must meet the minimum of $200 USD before taxes and any applicable discounts.
I am having trouble logging into my online account. What do I do?
Please send an email to marketing@dartaero.com with the name of your company and the email address you are using to log in.
How can I purchase online?
If you represent a company, you will want to use our company account area. Creating a company account provides all company members with access to B2B features like quoting, company users management, quick order, and more. To create an account, click here.
If you represent a company, you will want to use our company account area. Creating a company account provides all company members with access to B2B features like quoting, company users management, quick order, and more. To create an account, click here.
How can I view all past online orders?
To view all quotes, orders and invoices, please visit your customer dashboard after you have signed in.
To view all quotes, orders and invoices, please visit your customer dashboard after you have signed in.
I cannot find a product that I need. What do I do?
Please contact your designated sales representative, or sales@dartaero.com for assistance.
Please contact your designated sales representative, or sales@dartaero.com for assistance.
Is there a minimum order threshold?
Yes. All orders must meet the minimum of $200 USD before taxes and any applicable discounts.
Yes. All orders must meet the minimum of $200 USD before taxes and any applicable discounts.
I am having trouble logging into my online account. What do I do?
Please send an email to marketing@dartaero.com with the name of your company and the email address you are using to log in.
Please send an email to marketing@dartaero.com with the name of your company and the email address you are using to log in.
Contact
How can I contact Technical Support?
You may fill out a form here or reach Technical Support by phone at 1-800-556-4166.
Where are your AMC centers located?
DART's Approved Maintenance Centers (AMC) are composed of highly trained and qualified DART partners that offer competitive regional aftermarket solutions to all helicopter operators as well as cost savings to their customers.
To view a list of our retailers, please click here.
Where can I see DART’S Industry & Regulatory Certifications?
At DART Aerospace we maintain the highest standards of quality and safety at each of our Centers of Excellence, thereby ensuring that our products meet and exceed regulatory and industry requirements. To view our certifications, please click here.
How can I contact the Sales department?
You can reach the Sales by email at sales@dartaero.com or by phone at 1-800-556-4166.
How can I pay for my order?
Orders can be paid by credit card, or wire transfer. You have the option to choose either “credit card” or “Pro Forma Invoice” at the payment step. Credit card orders will allow the order to be processed immediately. If you choose Pro Forma Invoice then a sales rep will email you within 24 hours to send you payment instructions for wires/ACH.
If you already have terms established with DART, you may bill to your Company Account. Please don't hesitate to contact your sales representative if you would like to apply for terms.
What is the DART warranty period?
Warranty information as well as information on returns can be found here.
How can I contact Technical Support?
You may fill out a form here or reach Technical Support by phone at 1-800-556-4166.
You may fill out a form here or reach Technical Support by phone at 1-800-556-4166.
Where are your AMC centers located?
DART's Approved Maintenance Centers (AMC) are composed of highly trained and qualified DART partners that offer competitive regional aftermarket solutions to all helicopter operators as well as cost savings to their customers.
To view a list of our retailers, please click here.
DART's Approved Maintenance Centers (AMC) are composed of highly trained and qualified DART partners that offer competitive regional aftermarket solutions to all helicopter operators as well as cost savings to their customers.
To view a list of our retailers, please click here.
Where can I see DART’S Industry & Regulatory Certifications?
At DART Aerospace we maintain the highest standards of quality and safety at each of our Centers of Excellence, thereby ensuring that our products meet and exceed regulatory and industry requirements. To view our certifications, please click here.
At DART Aerospace we maintain the highest standards of quality and safety at each of our Centers of Excellence, thereby ensuring that our products meet and exceed regulatory and industry requirements. To view our certifications, please click here.
How can I contact the Sales department?
You can reach the Sales by email at sales@dartaero.com or by phone at 1-800-556-4166.
You can reach the Sales by email at sales@dartaero.com or by phone at 1-800-556-4166.
How can I pay for my order?
Orders can be paid by credit card, or wire transfer. You have the option to choose either “credit card” or “Pro Forma Invoice” at the payment step. Credit card orders will allow the order to be processed immediately. If you choose Pro Forma Invoice then a sales rep will email you within 24 hours to send you payment instructions for wires/ACH.
If you already have terms established with DART, you may bill to your Company Account. Please don't hesitate to contact your sales representative if you would like to apply for terms.
Orders can be paid by credit card, or wire transfer. You have the option to choose either “credit card” or “Pro Forma Invoice” at the payment step. Credit card orders will allow the order to be processed immediately. If you choose Pro Forma Invoice then a sales rep will email you within 24 hours to send you payment instructions for wires/ACH.
If you already have terms established with DART, you may bill to your Company Account. Please don't hesitate to contact your sales representative if you would like to apply for terms.
What is the DART warranty period?
Warranty information as well as information on returns can be found here.
Warranty information as well as information on returns can be found here.
Navigation
How do I view all Technical Documentation?
To view all Technical Documentation, please sign into your account and click here.
Where can I view DART’S Industry & Regulatory Certifications?
At DART Aerospace we maintain the highest standards of quality and safety at each of our Centers of Excellence, thereby ensuring that our products meet and exceed regulatory and industry requirements. To view our certifications, please click here.
How do I download technical documentation?
How do I view all Technical Documentation?
To view all Technical Documentation, please sign into your account and click here.
To view all Technical Documentation, please sign into your account and click here.
Where can I view DART’S Industry & Regulatory Certifications?
At DART Aerospace we maintain the highest standards of quality and safety at each of our Centers of Excellence, thereby ensuring that our products meet and exceed regulatory and industry requirements. To view our certifications, please click here.
At DART Aerospace we maintain the highest standards of quality and safety at each of our Centers of Excellence, thereby ensuring that our products meet and exceed regulatory and industry requirements. To view our certifications, please click here.